Overview
Smartspot Solutions (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you use smartspotsolutions.com, how we use it, and the choices you have.
We process data in line with the Kenya Data Protection Act, 2019, and apply reasonable safeguards regardless of where you access our site from.
Data we collect
- Contact details you submit — name, email, phone, company, and project details via our estimator or enquiry forms.
- Job application data — name, email, phone, location, LinkedIn, cover letter responses, and your CV (PDF only).
- Newsletter email address if you subscribe on the blog.
- Usage analytics — pages visited, session duration, device type, browser, approximate location (country/city), referrer, and UTM parameters. IP addresses are hashed where stored.
- Technical data — cookies or local storage for theme preference and anonymous analytics session identifiers.
How we use your data
- Respond to project enquiries and provide estimates.
- Review and process job applications.
- Send sign-in codes and operational emails to authorised staff.
- Send newsletter updates you have opted into.
- Understand site usage and improve our services.
- Protect the site against abuse through rate limiting and security monitoring.
Legal bases
We rely on your consent (newsletter, job applications), performance of steps at your request (project enquiries), and our legitimate interests (site security, analytics, improving our services) where appropriate under applicable law.
Retention
- Project submissions and job applications are kept while relevant to our business relationship and hiring process, unless you ask us to delete them sooner.
- Analytics sessions are retained for reporting and then may be aggregated or deleted according to our internal schedule.
- Newsletter addresses remain until you unsubscribe or request deletion.
- CV files are stored in a private bucket; authorised staff access uses short-lived signed links.
Your rights
- Request access to personal data we hold about you.
- Request correction or deletion, subject to legal and contractual limits.
- Withdraw consent where processing is consent-based (e.g. newsletter).
- Lodge a complaint with the Office of the Data Protection Commissioner (Kenya) if you believe your rights have been violated.
Contact
For privacy questions or requests, email hello@smartspotsolutions.com or call +254 140 840 970. We will respond within a reasonable time.